Best looking roof in the neighborhood

5/5

Dear Interlock Management,

As promised I am writing you a follow up letter sharing our experience regarding the purchase and installation of our new Interlock Roof.

Long before we received your introductory mailing my wife and I had already had our minds set on eventually installing an Interlock Roof. Our reasoning was simple. We only wanted to install one more roof in our lifetime, and we were very interested in the looks, durability and warranty of your product.

As an experienced service and installation manager myself, I am very familiar with the fact that many jobs have their surprises, and sometimes despite planning things go wrong. What really matters is how those instances are dealt with. As in our case, the first day the crew did not arrive until several hours later than expected due to issues back at the warehouse. The Customer Service Manager I believe, Miranda was very apologetic and did try to explain as well as got back to me with status on their expected arrival.

The late arrival was quickly put behind us as upon arrival your crew without walking around or discussion divided and began what was a dynamic, organized and efficient process of setting up and beginning installation like nothing we or our neighbors have ever seen. In just a few hours they had stripped two layers of roofing off the house and garage, did some repair work, papered the roof and had half the garage and the front half of the main roof complete.

On day two they completed the install and did an incredible job of cleaning up. This included every member of the crew walking my property to insure not one nail was left to step on, or cause tire damage. Our second surprise or problem was detected after their departure which was related to the fact that the back half of our roof had to be done in neoprene and the drip edge was not only different but was white instead of black causing our roof to look incomplete. I believe we both learned something that day. Your company for the future will be able to point this out up front and offer to paint the the edging in advance of the installation. In our case you had a man here the next day and he painted the drip edge to match the front half of the house and shingles. We also had two separate follow up visits from your quality control people to inspect the job for proper install and completion.

In summary we are very pleased with our roof and the diligence of your hard working, professional crew.
We without a doubt have the best looking roof in the neighborhood, bar none.

Sincerely,
Dave Marr
Lowell, MA

Guildquality Review

According to our tax expert, metal roofs are tax-deductible!

5/5

To: Interlock / New York’s Best Roof

My husband and I wanted to write to you to let you know how pleased we are with our entire experience working with Interlock. We now have a beautiful new roof and the process was totally professional and first rate.

We first learned about Interlock from information received in the mail. However Mr. Robert Allen, our sales coordinator, gave a very thorough, knowledgeable presentation of the roofing product, answering our questions, showing samples and leaving us with written materials we could look over at our leisure. Mr. Allen was always a phone call away to answer our questions, returning our calls if not the same day certainly with a 24-hour period.

Once we decided to purchase an Interlock roof, the time frame spelled out in the contract was adhered to. Financing was available and Mr. Patrick Doyle worked very diligently to get us the best rate of interest available to us. Whatever concerns we had were addressed and the paperwork was simple and straightforward.

The installment crew was professional, courteous and hardworking. Our roof was done in 2 1/2 days and clean-up was always done at the end of each day. The crew always spoke with my husband in a polite, unobtrusive manner and did whatever it took to make the installation as easy as possible.

Now not only do we have a great looking roof with a 50-year warranty, we also bought a great product. The roofing itself creates minimal waste and is recyclable. It reflects the sun in the summer so our air conditioning works more efficiently. In the winter we no longer have to snow rake the roof, the snow melts off automatically. Our house now seems quieter, even our 14 year old son remarked he didn’t know it was raining until the rain hit the windows. Our new roof gives our house a more finished look and according to our tax expert, metal roofs are tax-deductible!

My husband and I can not only say enough positive things about interlock. We would highly recommend their product and company to anyone considering a new roof. Drive by and see the finished product!

Sincerely,
Claudia and Ray Bounds
Clifton Park, NY

Guildquality Review

I never really thought I could be thrilled about a roof

Waterford, Wisconsin

5/5

I never really thought I could be thrilled about a roof but I have to tell you; our new Interlock roof is beautiful! It adds a true elegance to our home. We know it adds value as well, and the fact that we will never need to re-roof again is a definite advantage.

Everyone within our organization, from the initial phone contact to the installation crew, was courteous and pleasant to work with.

The install went smoothly and the crew kept the site clean from beginning to end.

Everybody we have shown our Interlock roof to has seemed quite impressed also. We would (and in fact have already done so) recommended Interlock Roofing to others.

Sincerely,
Dan and Bobbie Langkamp
Waterford, WI

Guildquality Review

Home is where one starts from

5/5

Dear Sirs,

To quote from T. S. Eliot, “Home is where one starts from.” And our home needed a kick to start it again!

We built our home 12 years ago, but our roof was already showing real signs that we needed to replace it, as the shingles where curling, slipping out of place and although not causing leaks at the time it surely would have. The way our home is situated on our lot, it gets total New England weather. There is also “a lot” of roof in the front, so we needed it to look incredible as well.

We had looked into Interlock a year prior, but with children and careers, sometimes if it ain’t broke, don’t fix it! But a year later we knew that our roof was the first project on our list to get attention. We got in touch with Interlock, and that is the best decision we have made!

Our initial visit with Dan was pleasant, not pressure packed to purchase on the spot, as we had done our research. The cost to re-roof with asphalt shingles at this time, plus the possibility of having to do another 12-15 years versus the price presented to us go with Interlock AND NEVER ROOF AGAIN was well within our budget! We decided that meeting to go with Interlock.

We received updates on our order process at each step, from the order being received to when the order was being shipped. The kept us informed and provided excellent customer service.

Our roofing system went on ahead of schedule and the installers were excellent! Nick and Serge were pleasant, extremely hard workers and cleaned up the site each night! They were a pleasure to have around!

Our home is beautiful, again! We have a company to back up our roofing system and feel that going with Interlock was the best decision we have made!

Thank you so much for having such quality employees, for your communication and for brining peace of mind to us!

Sincerely,
Connie and Bruce Harris
Amesbury, MA

Guildquality Review

I was very fortunate to get these two Ukrainian gentlemen as my installers

5/5

Sorry I didn’t get this to you sooner, but I just wanted to drop you a line on the excellent installation of my roof by Nazar and Sergei. They installed our roof in February and never let the harsh weather affect their attention to detail and their determination to do quality work.

I was very fortunate to get these two Ukrainian gentlemen as my installers.

Sincerely,
GA Lehner
Gales Ferry, CT

Guildquality Review

The roof is absolutely beautiful. It looks great and gives our home a new, distinguished look

Salem, New Hampshire

5/5

Dear Interlock,

I am writing to express my comments regarding the installation at the above address. First, we would like to thank Mike Baldassari for the professionalism he demonstrated during the initial meeting and follow-ups. His knowledge of the product and understanding of our concerns were related in a manner, that novices would understand.

Next, the installers headed by Nikolay were knowledgeable and kept us apprised of the progress during the installation.

Thirdly, I would like to thank Susan and Miranda for all their customer service support.

Finally, the roof is absolutely beautiful. It looks great and gives our home a new, distinguished look. People stop and stare, to admire its’ appearance. Its’ appearance provides a stately, stunning look.

This is our second and final roof at this home, which we expect to last for years, to the next Cassaro generation. I would recommend your company and product to anyone thinking about a long-lasting solution.

Again, thank you.
Salvatore and Noreen Cassaro
Salem, NH

Guildquality Review

You're not kidding! This is one fantastic roofing material

5/5

You’re not kidding!  This is one fantastic roofing material.  I have worked in the sheet metal trade before and understand the difficulties of working with metal.  I would like to say your roofers are true craftsmen and artists.  They worked 3 long days from early morning till evening I was so impressed by how fast it went up.  I realize how difficult some parts of the roof were to do for them then others but your crew kept on going as if no problem was too big.  They were very polite and all ways checked with me about things before starting and before they left to go home.

I am already getting lots of compliments from our neighbors on how great the roof looks.  I feel great knowing this will be the last roof I will ever need and know I can depend on it long into my retirement years.

I had been thinking about replacing our roof with a standing seam roof for some time.  But my wife & I have seen some that other contractors have installed and just didn’t think it would look right at our house.  When we saw your ad in the paper we decided to check it out and were very glad we did.  The sample you showed us for our house was perfect and our house now looks like it has a slate roof on it.

I am very much satisfied and can’t wait for the first snowfall to see it just slide right off and not build up ice on the edge as it did with the shingles before.

My wife and I thank you and would like to personally thank each and every one of the members of your crew on a job well done.

Sincerely,
Joanne and Gary G.
East Swanzey, NH

Guildquality Review

My neighbors took out their snow rakes to prevent potential problems...

5/5

I’m writing to thank you and your team of installers for a job well done. The size of the job was 30 squares. The crew completed it in three days and in 30 degree weather. Not only does my roof look awesome but the installation team had meet and exceed my expectations for customer satisfaction.

I signed the contract with Interlock on November 4 and the installation began on December 4. One day after the first snowfall of the season. The installation crew (of 4 men) went to work removing the snow from the roof before starting the task of installing the Interlock system over my existing asphalt roof. The existing asphalt roof was original to the house and was only 14 years old. Several years earlier, it had started to show signs of curling and was now beginning to disintegrate leaving black stains on the lower trim boards and grit on the steps.

The team arrived at 7:30am and promptly got to work. They worked well into the evening (5:30pm). They rarely took breaks. They worked like bees in a hive with everyone knowing his job.

It was dark by the time they left and as I mentioned earlier, they had to shovel the snow off the roof, which in turn went on to the ground piling up in front of the garage doors and the other doorways. Prior to leaving the site for the evening the crew did a quick clean up of the area, including shoveling out the entrance ways and the garage doors. Needless to say, I was impressed with the attention to these simple customer focus details.

Since completion we have had several major snow storms in a short period of time. On the news, people were worried about ice dams and the possibility of roofs collapsing from the weight of the snow. My neighbors took out their snow rakes to prevent potential problems; however, I didn’t need to take such action as the snow just slid off my roof.

Many of my neighbors have commented on how nice the house looks with the new roof. One neighbor noticed that my house did not have now on it when all the other houses in the neighborhood did. He was so impressed with the Interlock Roofing System that he and his brother in-law came to look at it after discussing it at Christmas dinner.

Thanks again for a job well done. Everything you said exactly how the job was executed which is a rare pleasure.

Kathy Christiansen
Tyngsboro, MA

Guildquality Review

Communication between us was never an issue

5/5
This letter is written to inform you of my recent installation experience with your company. As a former Regional Sales Manager for 22 years in the Northeast US, I believe I can speak from experience when it pertains to customer service, customer relations and more importantly, customer satisfaction. That being said, I offer the following comments for your review: Interlock Industries employee, Vitale Sukhovtsev, was my main contact and installer throughout the entire roofing process. Although Mr. Sukhovtsev is deaf, we established an immediate rapport. Communication between us was never an issue. I found Mr. Sukhovtsev’s work ethic, professionalism and craftsmanship to be exemplary. He was prompt, courteous and meticulous in his craft. It was impressive to see someone who took such pride in his vocation. He is a great ambassador for your company and he has made my experience with Interlock Industries a very positive one. In closing, based upon the installation process, I look forward to a high performing and maintenance free roof. Should you have any questions regarding the aforementioned, please feel free to contact me directly at home (978) xxx-xxxx.

Sincerely,
Michael Gauthier
Georgetown, MA

Guildquality Review

Environmentally friendly

5/5

Our new roof looks great! The numerous lines and angles of our gray contemporary house set up beautifully against the look of the “black slate”. Of course we like our house, but the best affirmation for its good looks came from our neighbors who were quick to notice the new roof was not just an ordinary replacement, but stand-out.

We look forward to realizing efficiencies in both our winter and summer utilities making this investment in our roof one way that we can use fewer energy resources. Our black slate Interlock roof helps us achieve our goal to be more “green” with a roofing solution that’s environmentally friendly, especially by comparison to an asphalt alternative.

Additionally, since we live in a heavily wooded environment, the leaves and pine needles that would stick to our previous roof now fall to the ground as nature intended. You won’t find us climbing ladders to clear off the roof in the future!

Count us among your satisfied customers.

Sincerely,
Maribeth and Rich Marcello
Harvard, MA

Guildquality Review

Interlock Metal Roofing was a great investment on our house

5/5

Dear Interlock Roofing:

Thank you for your time and kindness in working with us. The time it took to put on the roof was efficient and quickly done. Your workers were fast and on the job. They took a couple days to do both the roof of our house and the roof of our second garage. This Interlock Metal Roofing was a great investment on our house. We get plenty of compliments from our neighbors telling us how nice our roof looks. The quality of the roof is also great. It looks very durable and reliable when it comes to heavy rains and winds. We also like the style of the roof and how it goes nicely with our house and surroundings. It was nice working with your company and we hope the best for Interlock Roofing in the future.

Thank you,
Max and Rosemarie C.
Seattle, WA

Guildquality Review

Lowered the temperature of the second floor during the hot summer months

5/5

The Interlock Roofing System installed on our home has changed the entire look of the building. It has made the house stand out from the other homes on the street.

I am happy to say that the new roof has met or surpassed all that we had hoped for. Not only has it improved the look of the house, but, as you mentioned, it has lowered the temperature of the second floor during the hot summer months. The snow catchers placed on the front porch look as decorative as well as functional.

It is comforting to know as I approach retirement age, that I will never have the expense of replacing the roof again, nor will I have to worry about leaks in the future.

I would also like to comment on the work team that did the installation. I have never had a contractor come in and work as hard as they did. They basically worked from dawn to dusk. I was amazed that they were able to complete the job in about two and a half days, especially considering that they had to redo all the sheathing on our roof.

I thank you and your workers for a job well done.

Guildquality Review

Sincerely yours,
Harry Tirrell
Woonsocket, RI

Our old asphalt shingles were showing the effects of time both aesthetically and functionally

5/5

I am writing to tell you how much my wife and I are satisfied with our new roof from Interlock Roofing. Our old asphalt shingles were showing the effects of time both aesthetically and functionally. Most noticeably was the water mark on the living room ceiling that just kept growing with each passing rain. We certainly weren’t looking forward to buying a new roof, since we were still paying for our wedding six months before, but knew we had to do something soon. I mentioned to Dawn that I had heard metal roofs were becoming popular because of how long they last; but she was concerned our home would look like a fast food restaurant, a factory, or even worse a tin roof barn. She made it clear that a modern looking metal roof would ruin the look of our 1860s vintage home. I said I thought I had seen a couple of years ago a house that was done with what I thought the sign said was metal but looked like shingles instead of ridged sheets she pictured. The problem was I couldn’t remember the name of the roofer – just that they had an orange sign.

A friend of our mentioned there was a Home Show coming up in Worchester and we figured it would be fun to look around and dream about improvements we could make. As we walked the aisles, I saw your familiar orange sign and product display booth. I said to Dawn look at this! This looks really nice – it looks just like slate! Wouldn’t that look really great on our house! Two weeks later, you explained what made Interlock Roofing different from other materials and the lifetime warranty helped us feel confident in making what was for us a major purchase decision. Although an Interlock roof might cost more initially, we think it is well worth it knowing we will never have to buy another roof for this home again.

Your company and crews are great! A representative called to let us know materials were being delivered and when they arrived they were neatly stored out of the way until the work began. A supervisor called to let us know when the work would begin, and except for two days of rain which delayed their start, the job was completed within the estimated three days. At the end of each day, they cleaned up after themselves and when the job was competed they raked up any pieces that may have been missed in the grass. The completed roof looks great and enhances the appearance of our home. We have had many people stop and compliment us on it and at least one had already installed an Interlock roof of their own.

Should we ever move from this home in the future, one of the features we will look for is an Interlock roof or plan on upgrading to one in our new home as well.

Sincerely Yours,
Bryan Brandriff
Eastford, CT

Guildquality Review

Interlock is a great company

5/5

Thank you so much for meeting with us to arrange the purchase of a new roof by Interlock. It’s Beautiful!

It is so beautiful that our neighbors are always looking and complimented us for the decision we made to install our Interlock roof.

The crew, Mr. Molin Temofey the most professional, intelligent worker, I ever had working on my house, he was polite – he did the work, and he cleaned up beautifully (even better than how he found it – to our pleasure). The roof was delivered three weeks earlier, as well the installation! The crew worked long hours to get the job completed.

I WILL RECOMMEND not only the Interlock sales as well the installation personnel.

Thank you – Interlock is a great company with a product that is sure to give us many years of security knowing that our roof will surely outlast us and that we don’t have to worry about any future roofing jobs.
You were very accommodating and a pleasure to work with!

Jose and Zelinda Silva
Peabody, MA

Guildquality Review

Keep your home cooler during summer months, warmer during winter month, eliminates ice dams

5/5

We recently had your Interlock Roofing System installed on our home. It has now been about 3 months since the roof was installed. We receive many compliments on how beautiful the roof looks. Your installers were polite, fast, cleaned up the area daily and did a full clean up after the job was completed.

My wife and I discussed installing a metal roofing system because of the many advantages of a metal roofing system. We did not want a system like the ones everyone sees on old barns, (straight panels). We were looking for an attractive looking system that would add curb appeal to our home.

We decided to go to one of the local home shows to see what types of roofing systems were available. That’s when we found your company. I had seen various style metal roofs on home TV shows, but none of them matched the interlocking panel system like yours.

The shingles not only interlock with each other but they are also nailed into the roof deck for a good solid roofing system.

I work at a local College as the Manager of Building Services. I am responsible for maintenance of many difference types of buildings and roofs. I have seen the amount of damage caused by water, snow, ice and wind. So when deciding what type of roof we should install on the largest investment anyone purchases in their lifetime (a house), we decided to invest in a metal roof which we will never have to worry about again.

The advantages of the metal roof are easy to understand and see. Interlock roof system will keep your home cooler during summer months, warmer during winter month, eliminates ice dams, keeps your heating and cooling costs down and looks great year round. While keeping your house safe from water, ice, snow and wind damages.

The most often asked question since we had this roof installed was, Isn’t it noisy when it rains? I want to tell you, that we have had many heavy down pours and you can not hear the rain, even during the hardest rainstorms. It is not any louder than any other roofing system.

Our off white house has blue awnings and blue shutters so when my wife saw the blue color offered in your brochure, she fell in love with it and decided it would match our house nicely, and she was right. My niece came over to see the new roof and said the house looks like it’s brand new, our house was built in 1954.

We have people drive by the house and they literally stop to admire how great the house looks. When we’re out in the yard people blow their horn and yell “the roof looks great”.

Purchasing a metal roof is more expensive but you’ll never spend another penny on your roof again. You’ll never have to listen to people pounding nails while you’re trying to relax after you returning home from work. You won’t have to worry about coming up with the expensive cost of replacing a roof on your home after you retire. All of these reasons are just part of why we invested in installing the roofing system that will be still on our home after we are gone. Not to mention it has a full replacement warranty transferable to the next owner should you ever decide to sell your house.

We believe it adds curb appeal to your home, saves you money on utilities, increases the value of your house and you will never have to replace it for as long as you live.

If you look at the cost to install a conventional asphalt shingled roof, which you will probably have to invest in twice in your lifetime, coupled up with the cost of disposal for stripping your old roofing system. I believe you will find it will cost about the same monies in the long run and you will not be inconvenienced by construction noise while your roof is being replaced again for second or third time.

I believe this is the best investment we have made next to the purchase of our house.

This message is for anyone who is considering investing in a metal roof. Spend the little extra on the roof that will protect your most costly investment you will ever make and never have to worry about it again. How can you possibly consider any other roofing system?

Sincerely,
Michael Fern
South Hadley, MA

Guildquality Review